What social networks are compatible with SmarterQueue?

Currently, you can post to Facebook pages and groups you manage; LinkedIn profiles and pages; Twitter profiles; Instagram profiles; and Pinterest profiles.

Will people know I'm using SmarterQueue?

Nope! We don't add any branding to your posts. Admins of your Facebook page will see "SmarterQueue" (so you know how the post was published), but your fans won't see this.

Is there a limit on how many profiles I can connect?

You can connect up to 150 social profiles on our custom plan. Contact us if you have more profiles to add.

Can I try it out without actually posting anything?

Of course! You can try out all of SmarterQueue's features and functionalities while your Queue is paused, so nothing will be published. If you're not ready to put a post in the Queue, but you want to save it, you can store posts in Drafts.

I'm just starting out on social media. Is SmarterQueue complicated?

No! We have users with all experience levels. Our knowledge base is stuffed full of guides to help you learn. You'll be a pro in no time.

Can I use SmarterQueue for one social network, with multiple profiles? E.g 4 Instagram accounts, no Facebook, Twitter or Pinterest pages?

Absolutely! We're flexible. For example, on the Business plan, you can connect 10 social profiles. This can be any combination of profile – e.g. 9 Instagram Profiles and 1 Facebook Page; or 3 Twitter Profiles, 1 Pinterest Profile, 1 Facebook Group, 1 Facebook Page and 4 Instagram Profiles. Mix and match as your heart desires!

Will SmarterQueue know when's the best time to post?

There are so many random variables involved in social media publishing, that it’s impossible to predict your ‘best times to post’, especially with ever-changing algorithm updates and competitor posts. Any tool that tells you otherwise is exaggerating the truth. We can offer you a visual heatmap of your past posts so you can see which times get the most engagement, so you can create your Posting Plan accordingly.

What's your pricing?

SmarterQueue plans start from just $16.99/month. Take a look at our pricing page to see what's included in each plan, or build the perfect custom plan for your needs, so you only pay for what you use!
* Prices for EU-based customers are subject to VAT. Prices are available in USD/GBP/EUR.

Do you offer a discount for charities/non-profits?

We sure do. Non-profits, charities, and education get 50% off. Contact us and we'll arrange the details.

Am I bound into a contract?

You can choose month-to-month billing, which gives you the peace of mind you're not tied in if things change, or you can choose to pre-pay for an annual plan, saving 15%.

How do I know what SmarterQueue is going to post and when?

Your Queue shows your upcoming posts: scheduled and Evergreen. As well as looking at your Queue chronologically, you can filter by social profile, Category, and content type.

Can I choose a time to post, rather than queue it?

Of course! You're always in control. Posts can be published immediately, scheduled for a specific date and time, added to the top or bottom of your Queue, or saved as a draft.

Can I see previews of my posts before they go out?

Yes! SmarterQueue will show you an accurate preview of each post before it's published on each social network you've scheduled it for, even pulling in Twitter cards.

Where can I import content from?

SmarterQueue offers a whole host of ways for you to import content. You can post or queue content straight from the page you're reading with our Bookmarklet. You can bulk-import articles from the web via RSS, social media feeds, or from a CSV file. You can even import content from your own bookmarked Sources, your competitors' pages, or your own past posts.

Can I post videos through SmarterQueue?

Yes, you can post native videos to Facebook and Twitter. We're working on Instagram, which will be live soon!

Will engagement be lower than if I post natively?

There is no evidence to suggest posting natively is better for engagement. SmarterQueue actually increases engagement by automatically recycling your posts, which no native publisher can do.

How do I post to Instagram?

Currently, you can schedule posts to Instagram with SmarterQueue, and use the SmarterQueue mobile app to publish to your account, via a notification. The functionality for auto-publishing to business profiles is ready and built from our side, we're just waiting for Instagram to approve it. Until then, you'll need to use the SmarterQueue app to publish – but this also gives you more control of tagging, cropping, visual effects, and other customisation options.

Can I schedule Instagram Stories?

You can schedule Instagram Stories on iOS, via the SmarterQueue mobile app.

Do all my posts have to be the same across Facebook, Twitter and LinkedIn? Will they all be limited to the length of a tweet?

Not at all! With our Post Editor, you can either type a uniform post or customise your message for each platform. You can post your @mentions and #hashtags to Twitter, but drop them for longer messages on Facebook and LinkedIn.

Can I have seasonal Categories that are only active at certain times of the year?

Yes! Seasonal Categories are Categories that will automatically activate and deactivate based on the dates you set. Ideal for time-bound campaigns, seasonal events, partnerships, promos or holidays.

What is Evergreen recycling? How does it work?

Evergreen content is anything which isn't time-specific, meaning you can post it again days or weeks later and still reap the benefits. Simple and mighty, SmarterQueue's Evergreen recycling lets you share, re-share and share again. With so much content published on social media, only a fraction of your followers see your organic posts before they’re pushed out of the feed: Evergreen gets more mileage out of each update. After your post is published, it goes back to the bottom of the Queue to be published again, and again, and again. This can continue forever, so your Queue never runs out. You can also set an expiry date or set a maximum number of times to recycle.

Will my Evergreen posts be recycled forever?

You’re always in control: you can either set your Evergreen posts to recycle forever, set an expiry date, or a maximum number of times to post. You can also delete them, or remove them from the Queue. You can keep great posts for the future by saving them to drafts. Need to stop your posts? You can pause individual Categories, profiles, or your whole Queue.

What about Twitter's rules regarding duplication?

SmarterQueue is the best tool for recycling on Twitter. We have two features to help you maximise your reach and engagement, and stay fully Twitter compliant.

Variations lets you add different versions of your posts when you're scheduling them, to avoid Twitter penalisation and to keep your feeds fresh and enticing. Create as many text and/or media variations of an Evergreen post as you want, and a different combination will be published each time your post is recycled. Win win.

For any duplicate Tweets that you haven’t created Variations for, they will automatically be published as Retweets instead (Twitter's official recommendation). You can easily identify any duplicate Tweets in your Queue and edit them to create Variations.

Why should I categorise my posts?

By separating your content into Categories (e.g, Monday Motivation, My Blog Articles, Curated Blog Articles, Throwback Thursdays, Tutorials/How-Tos), you can pre-set the ratio and timings of different content types you publish, and you'll never need to think about manually balancing it out yourself. This ensures you're publishing a good variety of content at different times. Using the Posting Plan, you can visually balance your schedule of content. All that's left is to add posts to each Category in your content library.

Will SmarterQueue know when's the best time to post?

There are so many random variables involved in social media publishing, that it’s impossible to predict your ‘best times to post’, especially with ever-changing algorithm updates and competitor posts. Any tool that tells you otherwise is exaggerating the truth. We can offer you a visual heatmap of your past posts so you can see which times get the most engagement, so you can create your Posting Plan accordingly.

Is there a limit to how much content I can have queued?

We offer different levels of queued posts starting from 500 for a Solo plan, all the way up to unlimited, so you only pay for what you need. You can increase your limit with affordable add-ons.

I'm a business that would like to offer this to all my branches/locations. Can I connect up all my accounts?

Yes! We have worked with business like yours. Please get in touch to have a chat.

Can I get reports emailed to me?

Yes! We'll email you a weekly overview of your follower growth and engagement.

Can I see competitor analytics?

Yes! You can take a deep dive into your competitors’ social strategies. Find out their best times to post, get fresh content ideas, discover their most successful hashtags, and which mentions get them the most engagement.

What about link tracking?

It's all taken care of. We'll automatically add customisable UTM parameters to your links, letting you track which website visitors came from which social posts. And your links will automatically be shortened, with click-tracking, if you connect a Bitly account.